Train an agent on your website and files, choose what it can do, put it on your site, and improve it from real conversations. Here’s each part of the dashboard.
Add your website, PDFs, notes, and Q&A pairs. Pick exactly which pages to import and watch each one as it’s added.
Tell your agent how to talk, what to focus on, and when to bring in your team, in plain words.
Switch on what your agent can do: suggest follow-up questions, collect leads, show forms, and hand off to your team.
Test real questions before your customers ask them. Every answer shows the sources it came from.
Visitors can talk to your agent out loud, right in the chat on your website. The call is transcribed as it happens.
Read every conversation. When someone needs a person, your team is notified and can reply in the same chat.
See the questions your agent couldn’t answer. Each one comes with a draft answer you can check and add.
Match the chat to your brand, then paste one snippet on your website.
Add your website, PDFs, notes, and Q&A pairs. Pick exactly which pages to import and watch each one as it’s added.
Your agent answers from the content you give it. Add what you already have, and see exactly what was imported.
Enter your site’s address and ChatFast finds its pages, grouped by section. Import all of them, or only the sections that answer customer questions.
Upload the files your team already uses, paste a policy as text, or write the exact answer for a question.
Describe your agent’s role, tone, and limits in plain words, and when it should bring in your team.
Each skill is one switch on the Agent skills page. Open it to choose when your agent uses it and what happens next.
When a visitor shows interest, your agent asks for their details in the chat and saves them to Contacts.
When your agent needs exact details, like a booking date or an order number, it shows a form in the chat.
When a visitor needs a person, your agent tells your team by email and stops replying, so nobody talks over each other.
Your agent suggests what to ask next under its answers, and can react to a message with an emoji.
One snippet adds the chat to your website. Customers can type, or talk to your agent out loud.
Paste one snippet before the closing body tag, embed the chat inside a page, or share a direct link.
Change the heading, colors, avatar, and first message, and watch the preview update as you go.
Visitors press a button in the chat and talk to your agent. It answers out loud, with the same knowledge and skills.
No website yet? Share a link to a full-page chat with your agent, and turn public access off whenever you want.
Check answers before customers see them, then learn from every real conversation.
Ask your agent anything before you go live. Each answer lists the sources it used, so you can see where it came from.
Read every chat and voice call your agent has had, with the contact details and forms collected along the way.
ChatFast finds the questions your agent couldn’t answer well and drafts an answer for each. Check it, fill in any details, and add it.
See how many conversations your agent has, how often it answers confidently, and what customers rate.
Your agent works from your content, and you decide who can change it.
Your documents and conversations are never used to train or fine-tune foundation models.
Invite your team, and choose who can change your agent’s knowledge and settings.
Each answer can show the sources it came from, so you and your customers can see where it came from.
No. Copy one snippet from Integrations and paste it before the closing body tag on your site. You can also embed the chat inside a page, or share a direct link.
On your website, through the chat widget or an inline embed, and through a direct link you can share. Messaging apps such as WhatsApp aren’t supported.
Website pages, PDFs, images, CSV, Markdown, and text files up to 50 MB each, notes you paste in, and question-and-answer pairs.
Yes. With Human handoff on, your agent emails your team and stops replying. Your team answers in the same chat from Conversations, then marks it resolved so the agent can continue.
Yes. By default it replies in each visitor’s language. You can also set one language in Agent settings.
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