Customer Support
Answer customers, capture leads, collect the right details.
Your website, docs, and help center become a support agent — answering customers, capturing leads, and sending the details to your systems.
AI lead captureSmart form collectionAPI webhook delivery
Sources
Answer
Retrieved sourcesVerified
Help center articles
Product documentation
Website pages
What it connects
Bring the knowledge your users already trust.
Help center articles
Product documentation
Website pages
Pricing and plan pages
Lead capture questions
Smart support forms
Business fit
Use ChatFast when answers need context, citations, and consistency.
SaaS productsLead generation sitesAgenciesEcommerce supportB2B service teamsHigh-intent sales pages
Answer and qualify
Instant answers first. Contact details when the visitor is ready to talk.
Collect extra context
In-chat forms gather order numbers, budgets, issue types — whatever your team needs.
Send data to your stack
Leads, form fields, and context flow to your CRM or help desk via webhooks.
How it works
From source material to verified answer.
- 01
Connect support knowledge
Add your website, help center, docs, pricing pages, and policies.
- 02
Capture leads and form details
Choose what to collect — the agent asks at the right moment.
- 03
Notify your systems
Contacts, form data, and transcripts flow to your webhooks automatically.
Example questionsGrounded
- “Can someone contact me about the right plan?”
- “I need help with onboarding. What information do you need from me?”
- “Can I share my order number before support follows up?”
- “Can you send my request to the right team?”