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For gpt-3.5-turbo model, a single chatbot response requires 1 message credit. For GPT-4, each chatbot response requires 20 message credits. You have the option to adjust the model used by your chatbot in the chatbot settings.
Each plan has different character limit, character limit is the maximum number of characters from all the files, web pages that are used to create a chatbot.
After you create a chatbot, if you are not satisfied with the chatbot's answer, you can always update its knowledge base.
The chatbot has ability to ask for contact information (name, email, phone) based on your defined action. For example, you can ask chatbot to ask for contact info when customer needs to book an appointment.
You can create a custom collection of queries and responses on top of the knowledge base that you expect the chatbot to use to answer when the visitor asks. This can also be used to reduce hallucination.
Yes, you can embed a single chatbot on an unlimited number of websites.